Refund & cancellation policy

Cancellation of Membership

a. Members can withdraw their Nikhah Matrimonial Membership anytime by simply logging in into their profile and following the steps to remove their profile. In the account settings there is an option to delete their account.
b. Unless otherwise provided in these Terms and Conditions, NM membership may be terminated by NM / you without assigning any reasons by serving 7 days written notice on the other, all amount paid till date by you to NM shall be forfeited.
c. Upon termination / suspension of NM membership, your right to use or access the NM Website/App NM services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the NM Services shall not relieve you of any obligations arising or accruing prior to such termination.

Refund policy

a. A member who want to cancel his membership and avail the refund of membership fee must have NOT utilised his/her membership by viewing the phone number of ANY of the profiles. He/she is eligible for refund of the Membership Fee (after deducting transactional tax and service tax, as applicable). Such members shall give in writing the reason for cancellation of their Nikhah Matrimonial membership within 7 days of purchase of membership. Cancellation and refund requests shall be sent to or directly contact us on +91-9384971495 or +91-422-4971495, Nikhah matrimony customer service will guide them on this regard.
b.If the member has viewed one or more phone numbers, the membership fee will not be refunded. However, Nikhah Matrimony will review the reason(s) for cancellation of membership and may issue a refund depending on case to case.
c. Mode of Refund and Timeframe: Refunds will be processed to your bank account only through NEFT transfer only and may take upto 5 business days. No refund will be done through cash.

Please contact us with any questions regarding this service agreement.
Email ID :
Contact No :
Landline- +91-422-4971495
Mobile- +91-9384971495
Address :
Qurrathul Ayne Sunnath Jama-ath,
33, 3rd Floor, Sir Shanmugam Road,
R.S.Puram, Coimbatore-641002.

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